Patient Guide · Flint, Michigan

Your Right to Ask for the Right Specialist

If surgery has been recommended, or a specialist has been assigned to you, you are allowed to ask questions before you agree. You can ask what subspecialty training the surgeon has for your specific condition. You can ask for a second opinion. You can ask for copies of your own scans and records. For non-emergency surgery, Medicare Part B covers a second opinion, and federal hospital rules give you the right to take part in decisions about your own plan of care. None of that is rude, and none of it is unusual. It is how good decisions get made.

In a true emergency, accept the care in front of you. A ruptured aneurysm, a major head injury, a stroke, or spinal cord compression must be treated immediately by whoever is available. Do not delay emergency treatment to arrange a second opinion. This guide is about what you can ask once you are stable, and about planned surgery.

You can ask

About training, experience, and how many of your specific procedure the surgeon does.

You can pause

Most non-emergency neurosurgery is not decided in a single afternoon.

You can compare

A second opinion often confirms the first. That is a good outcome, not a wasted trip.

You can take it with you

Your scans and records are legally yours to obtain and share.

The honest starting point

Why the question is not "who is the better surgeon"

Neurosurgery is not one job. It is a group of related jobs that share an operating theatre and diverge sharply in training. A surgeon may spend a career becoming excellent at complex spinal reconstruction. Another may focus on tumours. Another completes an additional fellowship in neuroendovascular and cerebrovascular work, treating aneurysms and blood-vessel problems from inside the arteries.

All three are skilled. All three are neurosurgeons. The useful question is not which one is better in the abstract. It is whose particular training lines up with the particular problem you have.

This matters most in situations you did not plan for. When you arrive at a hospital unwell, the specialist you meet is generally the one rostered on that day. That system exists for a good reason, and it saves lives constantly. But being on the roster is a statement about the calendar, not about subspecialty fit. Those two things line up often. Sometimes they do not.

Nobody expects a patient to audit a surgeon's credentials. But you are entitled to ask one straightforward question: how often do you treat this specific condition, and is there someone whose focus is closer to it? A confident specialist will answer that without being offended, and will often be the first to suggest a colleague when the fit is not right.

If you already know the diagnosis, our conditions library explains which conditions typically fall to which kind of specialist.

Two different questions

Who is on call
Answers "who is rostered to handle emergencies today." Essential for urgent care and often exactly the right person.
Who is trained for this
Answers "whose fellowship and regular caseload match my diagnosis." The more relevant question for planned surgery.
When they align
Frequently. Ask, hear a good answer, proceed with confidence.
When they do not
Ask for a consultation with someone whose focus is closer, or seek a second opinion before committing.
What you are entitled to

Four things you can ask for, and where they come from

These are not favours. Each one rests on a specific rule that applies to hospitals participating in Medicare and Medicaid, or to Medicare coverage itself.

1

To take part in decisions about your own care

Federal Conditions of Participation state that a patient has the right to participate in the development and implementation of their plan of care, including consenting to or refusing medical and surgical treatment. Being informed enough to decide is part of that right, which means you are entitled to have your diagnosis, your options, and the reasoning explained in language you actually understand.

42 CFR 482.13, Condition of Participation: Patient's Rights. Reference 1

2

To get a second opinion before surgery

Medicare Part B covers a second opinion for medically necessary, non-emergency surgery, and covers a third opinion if the first two disagree. You pay the usual 20% of the Medicare-approved amount. Most private insurers have comparable provisions. Asking for one is a routine, funded part of the system, not an act of distrust.

Medicare, Second Surgical Opinions. Reference 2

3

To have copies of your records and scans

The HIPAA Privacy Rule gives you an enforceable right to inspect and receive copies of your medical records, explicitly including X-rays and other diagnostic images. A provider must act on your request within 30 calendar days, with at most one 30-day extension and a written explanation. You do not have to justify why you want them.

45 CFR 164.524, HIPAA Right of Access. Reference 3

4

To decline, or to wait, when it is not an emergency

Consent means what it says. A planned operation cannot go ahead without your agreement, and agreement given without understanding is not really consent. If you need a few days to think, to read, or to talk to family, say so. The honest test is simple: ask the team directly whether waiting a week carries real clinical risk, and let the answer guide you.

Follows from the informed-consent element of 42 CFR 482.13. Reference 1

The honest limit, stated plainly. These rights govern what you can ask for and what cannot be done to you without consent. They do not oblige a hospital to bring in an outside surgeon. A surgeon can only operate at a hospital where they hold privileges, so "I would like Dr. X to do my operation" is a request that depends on where Dr. X practises, not an instruction the hospital must follow.

What you can always do is decline a non-emergency procedure, ask for your records, and be assessed by whichever specialist you choose in their own rooms. Anyone telling you otherwise is mistaken about the rules.

How to actually ask

Words you can borrow

The hardest part is usually not the right to ask. It is finding a way to ask that feels respectful when you are worried and outnumbered. These are phrased to open a conversation rather than start a confrontation.

When surgery is first recommended

Can you tell me how often you perform this particular operation, and whether there is a subspecialty that focuses on this condition?

Straightforward, and it is the single most useful question on this page. Volume and focus are reasonable things for a patient to ask about, and most surgeons answer them readily.

When you want time

I would like to take a few days to think this through. Is there any clinical risk in waiting a week?

This gets you a direct answer about urgency. If waiting is genuinely dangerous you will be told so, clearly, and that itself is important information.

When you want another view

I would like a second opinion before I decide. Could you help me get my imaging and reports together?

Framing it as a request for help, rather than an announcement, keeps the relationship intact. Most teams will assist, and second opinions are a normal part of surgical practice.

In hospital, once the urgent problem is handled

Now that things are stable, I would like a consultation with a specialist in this area before we plan the next step.

Emergency treatment and long-term planning are different decisions. Accepting the first does not commit you to the second.

When you are told a specialist is unavailable

Thank you. I will contact their office directly to check. Could I have my records and imaging in the meantime?

Polite, final, and entirely within your rights. Practice availability is best confirmed with the practice itself, and your records are yours either way.

If you feel you are being rushed

I am not refusing. I want to understand it properly before I sign.

This distinguishes hesitation from refusal, which is usually the misunderstanding at the root of the pressure.

Emergency vs planned

What changes when it is urgent

The distinction matters more than any other idea on this page, and getting it wrong in either direction causes harm.

A true emergency

  • Accept immediate treatment from whoever is available. Time is the thing that matters.
  • Sudden severe headache, weakness, difficulty speaking, major head injury, loss of bowel or bladder control with back pain. Call 911.
  • A second opinion is not appropriate at this stage and delay can be dangerous.
  • Your right to ask about longer-term planning is not lost. It simply comes later.

Planned or elective care

  • There is normally time to ask questions, and to use it well.
  • This is where a second opinion has the most value, and where Medicare covers it.
  • Gather your imaging and reports first. It makes the second consultation far more useful.
  • Ask directly what waiting a week would cost you. Let the clinical answer decide the timeline.

Please do not use this page as a reason to delay urgent treatment. The purpose here is to help you ask better questions about planned care, not to make you hesitate in an emergency. If something is happening suddenly or getting rapidly worse, go to the emergency department or call 911 first. Everything else can be sorted out afterwards.

A practical sequence

If you want another opinion, do it in this order

Step 1

Request your records

Ask for your imaging on disc or via electronic transfer, plus the radiology reports and clinic letters. Under HIPAA this must be acted on within 30 days, and usually it is much faster.

Step 2

Check the timeline

Ask the treating team what waiting a week or two would mean clinically. Write the answer down. It tells you how much room you actually have.

Step 3

Book the consultation

Contact the specialist's practice directly. Say it is for a second opinion and mention your diagnosis, so the right appointment length is booked. Check your insurer's requirements at the same time.

Step 4

Decide, and tell your team

Whether you continue with the original plan or change course, let the first team know. Continuity of care is easier when everyone has the same information.

A second opinion agreeing with the first is a good result. It is not a wasted appointment. Most of the value is in walking into surgery without a nagging doubt, and the majority of second opinions do confirm the original recommendation. If the two differ, Medicare covers a third.

If you meet resistance

When asking does not go smoothly

Most of the time it does. Occasionally a request gets lost, misunderstood, or brushed aside by someone who is simply busy. These are the calm next steps.

Go direct for availability

If you are told a particular specialist is not available, the practice itself is the authoritative source. Call their rooms and ask. Front-desk staff can confirm in a minute what second-hand information cannot.

Ask for the patient advocate

Hospitals participating in Medicare must have a grievance process, and most have a patient advocate or patient relations office whose job is exactly this. Asking for them is a normal step, not an escalation.

Put the request in writing

A short written request, especially for records, creates a clear date and starts the HIPAA clock. It also tends to resolve things quickly on its own.

Assume good faith first. Hospitals are busy and messages genuinely do go astray. Nearly every difficulty of this kind turns out to be workload rather than intent, and treating it that way usually gets it fixed faster.

What should not happen is a decision being made for you by default, simply because nobody had time to answer the question. Asking again, politely and in writing, is a reasonable thing for a patient to do.

Second opinions at IGEN

An independent read on what has been recommended

Dr. Shah-Naz Khan, MD, FRCSC, FAANS provides second-opinion and opinion-only consultations for brain, spine, and cerebrovascular conditions, including for patients who simply want to confirm that a recommended operation is the right one. She is fellowship-trained in neuroendovascular technique and is a Clinical Assistant Professor in the Department of Surgery at Michigan State University.

You are not asked to change surgeons or leave your current team. Many patients come for one appointment, get a clear answer, and go back to the plan they already had. Findings and reasoning are documented back to your treating clinicians so nothing is disrupted.

Common questions

Choosing a specialist: frequently asked questions

Can I ask to be treated by a different surgeon?
You can always ask, and you can always decline a non-emergency procedure you are not comfortable with. What a hospital cannot do is treat you without your informed consent. There is a practical limit worth understanding: a surgeon can only operate at a hospital where they hold admitting privileges, so a request for a specific outside surgeon depends on where that surgeon practises. You remain free to be assessed by any specialist you choose in their own rooms, and to have your records sent there.
Do I have to accept the neurosurgeon who is on call?
In a genuine emergency, accept the immediate care. Delaying treatment for a ruptured aneurysm, major head injury, stroke, or spinal cord compression is dangerous, and the on-call team is there precisely for that. Once you are stable, the situation changes. Planning what happens next is a separate decision, and you are entitled to ask for a consultation with a specialist whose subspecialty training matches your condition before that plan is settled.
Does Medicare cover a second opinion before surgery?
Yes. Medicare Part B covers a second opinion for medically necessary, non-emergency surgery, and you pay 20% of the Medicare-approved amount. If the first and second opinions disagree, Medicare also covers a third opinion. Many private insurers have similar provisions, though the requirements vary, so it is worth a call to your plan before booking.
How do I get copies of my MRI or CT scans?
Ask the imaging department or medical records office of the facility that performed the scan. Under the HIPAA Privacy Rule you have an enforceable right to inspect and receive copies of your records, and this explicitly includes X-rays and other diagnostic images. The provider must act on your request within 30 calendar days, with at most one 30-day extension accompanied by a written explanation. Request the images themselves, on disc or by electronic transfer, as well as the written reports, since a second-opinion consultation is far more useful with the actual images available.
Will asking for a second opinion offend my doctor?
It should not, and in most cases it does not. Second opinions are a routine part of surgical practice, and experienced surgeons expect them before major operations. Many actively encourage it, because an informed and settled patient tends to do better. Framing it as wanting to feel confident, rather than as doubting the advice, keeps the conversation comfortable for everyone.
What is the difference between a general neurosurgeon and a subspecialist?
All neurosurgeons complete lengthy training covering the brain, spine, and nerves. Many then undertake a further fellowship concentrating on one area, such as complex spine, tumours, or neuroendovascular and cerebrovascular work. That extra training, plus how frequently a surgeon treats your particular condition, is what people mean by subspecialty focus. It is not a ranking of ability. It is a question of which surgeon's regular practice most closely matches your diagnosis, which is why asking about caseload is more informative than asking about seniority.
What questions should I ask before agreeing to neurosurgery?
Four cover most of it. How often do you perform this specific operation? What are the alternatives, including doing nothing for now? What would waiting a week or two mean clinically? And what does a good outcome realistically look like for someone in my situation? Clear answers to those tend to settle the decision one way or the other, and any surgeon should be comfortable giving them.
I was told a specialist no longer practises here. How do I check?
Contact the practice directly. Availability, referral requirements, and current location are things only the practice itself can confirm, and information passed second-hand can be out of date. For IGEN, the office is at 1187 W Bristol Rd, Suite 1, Flint, MI 48507, and the number is (810) 212-4100. One phone call settles it.
Do I need a referral to get a second opinion?
It depends on your insurer rather than on any general rule. Many patients can request an appointment directly, while some plans require a referral for the visit to be covered. Having a referral also helps with sharing records. If you are unsure, call the office on (810) 212-4100 and the team will tell you what your situation needs.
Can I get a second opinion if I have already agreed to surgery?
Yes. Consent to a planned procedure is not irreversible, and you may withdraw it at any point before the operation. If a date is already booked and you want another view first, say so promptly so the timing can be managed sensibly. Ask the treating team what postponing would mean clinically, because for some conditions delay carries real risk and for others it carries very little.

References

The rights described on this page are sourced to the federal rules below, verified against the official published text in August 2026. This is general information for patients in the United States and is not legal advice or medical advice about your individual situation.

  1. Centers for Medicare & Medicaid Services. 42 CFR 482.13, Condition of Participation: Patient's rights. Includes the right to participate in the development and implementation of the patient's plan of care, and to consent to or refuse treatment. ecfr.gov
  2. Medicare. Second surgical opinions coverage. Part B covers a second opinion for medically necessary, non-emergency surgery, and a third opinion where the first two differ. medicare.gov
  3. U.S. Department of Health and Human Services, Office for Civil Rights. Individuals' Right under HIPAA to Access their Health Information, 45 CFR 164.524. Covers the right to inspect and obtain copies of records including diagnostic images, and the 30-day response requirement. hhs.gov

Want a straight answer before you commit?

Bring your scans and your questions. Dr. Khan will review them personally and tell you plainly whether the recommended plan looks right for your condition, including when the answer is that it already is.

  • Request your imaging and reports first. It makes the consultation far more useful.
  • Opinion-only consultations are welcome. You are not asked to change surgeons.
  • Not sure whether your insurance covers it? Call and the team will help you check.